Tourist-Information Gerolstein

Tourist-Information Gerolstein

Gerolstein

Informationen zur Barrierefreiheit
Informationen zur Barrierefreiheit
mehr Details

Your professional partner for your holiday in the Vulkaneifel. As certified tourist-information and with the certification of the "ServiceQualtität Deutschland" we will gladly be of assistance to you and your holiday desires.

Our overview of our service:

- Holiday advice and booking service for accommodations
- Hiking, cycling and leisure packages
- Organisation and handling of guided tours
- Full service for travel groups
- Ticket shop
- Hugh selection of souvenirs

mehr lesen pdf: Prüfbericht Reisen für Alle

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At a glance

Opening hours

  • Vom January 1st bis December 31st
    Monday
    09:00 - 16:30 Uhr

    Tuesday
    09:00 - 16:30 Uhr

    Wednesday
    09:00 - 16:30 Uhr

    Thursday
    09:00 - 16:30 Uhr

    Friday
    09:00 - 16:30 Uhr

    Saturday
    09:00 - 13:00 Uhr

Barrierefreie Austattungsmerkmale

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrances are visually rich in contrast.
  • The stairs at the main entrance are not visually contrasting, but have a handrail that can be used on both sides.
  • All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
  • There are no visually contrasting or tactilely detectable floor indicators available.
  • The signage is designed in clearly legible and contrasting font.
  • Information is not available in Braille or prismatic font.
  • There are no guided tours available for people with visual impairments and blind people.
Prüfbericht: Sehbehinderung / Blinde

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the facility is clearly recognizable from the outside.
  • Information for orientation is partly available with pictorial symbols.
  • There is no information in easy language.
  • There are no guided tours available for people with cognitive impairments.
Prüfbericht: Kognitive Beeinträchtigungen

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is no audio induction loop system at the counter.
  • There are no guided tours available for people with hearing impairment and deaf people.
Prüfbericht: Hörbehinderung / Gehörlose

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The tourist information is located in the Gerolstein station building.
  • There are no marked parking spaces for people with disabilities.
  • The building is steplessly accessible via a ramp at side entrance. The ramp has a maximum gradient of 20 % and a total length of 2 m.
  • All evaluated rooms and facilities available to the guests are steplessly accessible.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The counter is at its lowest point 72 cm high. There is a communication possibility in a sitting position.
  • Guided tours for people with walking impairments and wheelchair users are offered. Mobile or fixed seats are available, which may be used during the guided tour. The entire route of the guided tour is steplessly variable.

Public toilet for people with disabilities

  • The toilet door can be opened with a Euro-key.
  • The manoeuvring spaces are:
    behind the door, in front of the toilet and the washbasin 200 cm x 125 cm;
    left of the toilet 90 cm x 70 cm, no manoeuvring space on the right.
  • There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
  • The sink is wheelchair compatible.
  • The mirror can be seen while standing or sitting.
  • An alarm trigger is available.
Prüfbericht: GehbehinderungPrüfbericht: Rollstuhlfahrer

Zertifiziert im Zeitraum:
August 2020 - July 2023

Tourist-Information Gerolstein

Bahnhofstraße 4
54568 Gerolstein
Phone: (0049) 6591 13 3100
Fax: (0049) 6591 13 9300

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